Congregational & General

Policy Benefits

To request more information about Congregational & General's products or services, simply complete the e-enquiry form below. We’ll be pleased to help you in any way we can.

Sales and Quotation line
Telephone: 0800 012 1891

Customer Services
Email: customerservices@shared-values.co.uk
Telephone: 0845 605 0220
Congregational & General Insurance plc,

Customer Services Department, PO Box 2001, Thornbury, South Gloucestershire, BS35 2AQ.

Claims
Email: claims@shared-values.co.uk
Telephone: 0800 085 3590
Fax: 01274 370 754
Congregational & General Insurance plc,

Currer House, Currer Street, Bradford, BD1 5BA.

Marketing
Email: info@shared-values.co.uk
Telephone: 01274 700 754

Press Enquiries
Adrian Johnson
Email: press@cgins.co.uk
Telephone: 0113 2431201

Complaints Procedure

Our aim is to provide an excellent service that satisfies customers at all times. However, we understand that from
time to time, we may not live up to our own high standards. Whenever this happens it is important that we are told
about it so that we can put it right immediately and learn from our mistakes.

Every complaint received is diligently recorded, swiftly dealt with and the outcome noted. For a copy of our complaints procedure please click here

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Data Protection

Please read the following before you submit:

Customer information will be held by Congregational & General and used for general business purposes and, in particular, for providing the service for which you are enquiring. Congregational & General aims to provide a range of products and services. We may occasionally provide you with details of products and services from ourselves, associated and non associated companies. To do this we may need to pass your data to our subsidiary companies, and occasionally other organisations. If you would prefer not to receive these details or have your details passed on, please tick the box below.

If you do not tick the data protection opt out you will be indicating your consent to receiving marketing messages from us, including email marketing messages.

Data protection opt-out